Don Terrill’s Speed-Talk

Shipped this cam to a customer. I didn’t unwrap & inspect the cam. It was sent from the manufacturer, to the distributor, to me and thus to the end user
This is what he found:

Brittle cast iron core & the cam got dropped?

Also my opinion- too brittle?

Unfortunately I’m on the phone- but it looks like the d..... photobucket logo is hiding the breakage surfaces? Should I change picture hosting?

I will have more pictures in a day or two, when the cam gets back to me...

Did the receiver report any dents in the cardboard under the cam? or the inside of the packaging that we can't see? Make sure it comes back in the original packaging.

I got one like that years ago from one of the warehouses I was buying from. Box looked like maybe it had been dropped.

As far as Photobucket goes, why not just post the pictures here directly ??

Did you tell him you sent a "three-quarter cam" at no additional charge?

UPS dropped it....

He, he. 3/4 racecam...

He said no witnessmark on outer or inner boxes. I can only take his word for that.

Will see when it get’s back here...

We used to toss old stock cams on the floor to break them for fun. sbcs always broke behind the same lobe. The one pictured looks like it was mis handled

stealth wrote: ↑Wed Jul 10, 2019 12:04 pm UPS dropped it....

Or threw it.

Just had the same problem with a cummins 5.9 cam.
My advice would be, buy extra shipping insurance for camshafts shipped UPS.
I've been inside the sorting facilities, they do not handle with care.
if you bend cast iron just a LITTLE too far....pop

Ask for pics of the packaging, any time I have had a damaged part arrive to me or to a customer thats the 1st thing thats asked of me and the 1st thing I ask if the customer.
If the packaging is damaged in a way that could reflect impact that caused the damage them someones insurance need to cover it or if the customer opted out of insurance unfortunately it then up to your conscience as to how good a deal you cut him on the next cam!
If they can not produce pics of the box that show definite damage then he dropped it unpacking it! (Of course package damage can be faked easily).

Always check parts when they arrive to you before re sending them, photograph the parts and package.

Add insurance into your shipping/handling price, if the custome doesnt like that tell them to organize their own shipping.

Make the customer very well aware that if they dont get insurance and the parts are damaged then the ownus is on them to wear all replacement costs.

So this cheapskate buys a broken crystal sculpture in a jewelry store and has the clerk ship it to the guy's girlfriend, figuring she'll never know it wasn't broken in shipping. Problem though: The clerk wrapped the pieces separately...

Clarity statement: Just a joke: no implication re the broken cam!

Over 130 lbs..cast. XE?

Wow. Broke in the middle of a lobe. Someone working in the shipping department has been eating his Wheaties.
When we ship a cam, it's bagged, then tightly wrapped in corrugated paper, then tightly put into a heavy walled box, and both ends are stuffed with paper, to keep the cam from moving around.
Wit hall that we go through, UPS still breaks a couple of cams a year, for us.